Customer Testimonials
Great experience! This is the third car we have purchased from Joni! We now live 2 hours away but still came to do business with Joni.
I purchased a new Toyota Camry Hybrid from Penn Toyota on 12/3/24. The salesperson we worked with was Ahmed. Ahmed was very approachable and knowledgeable about the different features of the car. It was a pleasant experience working with someone like him especially in light of the fact that it’s such a big decision to make. He got us a good trade in value for our car, He also helped connect the app (which is a great feature). I am giving this dealership a 5/5 review because of my experience with Ahmed.
Gilbert is very welcoming, patient, honest and very knowledgeable. He was really helpful and gave us a lot of attention when we were trying out and learning about our Toyota Corolla. He was happy to spend time showing us all of the features of our car. He is very dedicated to the buyer. The staff was friendly and made it easier to navigate through all of the required documents for the purchase of the car. I will definitely recommend Gilbert and Penn Toyota to our family and friends.
I recently bought a Tacoma. Joe is a very knowledgeable salesman and a pleasure to work with. I’d recommend buying your next Toyota from Penn!
IT WAS A PLEASURE WORKING WOTH LUIS MORALES HE GOT ME AN UNBELIVABLE DEAL AND I AM A VERY HAPPY PENN CLIENT
Joni took great care of me at Penn Toyota. I’ve already referred 2 people. I love the no dealer fees. Joni is very professional and nice to deal with.
Bbought a Toyota Tacoma from Joni at Penn Toyota and could not have asked for a more transparent ad seamless transaction. She and her associates were entirely forthright and I got exactly what I wanted for a fair price with no nonsense. Of the half-dozen dealers I spoke with, Joni and Penn won my business and I couldn't recommend them more highly.
Tommy Kim was very welcoming and patient, nice and very knowledgeable of toyota. He was very helpful to my mom and gave us a great deal on toyota highlander. I would definitely recommend him and Penn toyota.
Are you looking for a low-stress and welcoming place to buy a new or used car? Something with no hidden fees for reconditioning or delivery charges? Then go to Penn Toyota and see Luis Morales! Luis was the epitome of professional: Warm, kind, and accommodating to all of our various questions and concerns. We came looking for a car that seemed to good to be true in the current market: a beautiful, clean, and gently used Honda Accord at a reasonable price— but Luis and his team delivered with aplomb. Now, we have an excellent, trustworthy car that we can ...
We had an excellent experience at Penn Toyota. We worked with Luis Morales who showed us the perfect used vehicle to meet our needs. At all times, he was professional, informative and thorough. It truly was a pleasure dealing with him! We highly recommend Penn Toyota and Luis!
Make this I had a wonderful experience with Joni. She helped make this transition as painless and quick as possible. She was very professional and I highly recommend her. Sean was also incredibly efficient, professional, and very nice. All in all, it was a quick painless and enjoyable experience.
Dishonest business that lacks integrity and respect. Brought our Toyota in for a transmission recall that exceeded the coverage date. Service did not follow service bulletin, “we don’t need to” and charged over $4,000, skipping steps outlined for repair. Car brought back when we noticed items were skipped on the repair, as well as loose bolts, a hanging protective cover, software not updated, magnets not installed. Told that they do not follow service bulletins but would fix the issues, update the software and install the transmission pan magnets. Car returned with on-going ratting noise from engine area when accelerating. Noticed ...
Sales person was nick Xu, he was very knowledgeable of the brand and assisted us in narrowing down our search to our brand new 2024 Corolla cross hybrid. We are very pleased with Nick xu and the company has a true asset on their team. Nick was patient and even took the time to spend time with our kids as we closed the deal with finance. Thank you nick Xu and best believe I will be your customer for years to come.
Joni was so great to work with, she was highly professional. The process to buy our new car was straightforward. Our experience working with Joni and the Penn Toyota team was excellent. Thank you!
Joni, helped me get my new Camry , she was so polite and helpful.Also , got me the best deal !!!
JUST BOUGHT A 2024 PLUG IN HYBRID RAV 4. THIS IS THE FIFTH CAR I HAVE BOUGHT AT PENN TOYOTA. I WORKED WITH JONI GLANTZ AND IT COULDN'T HAVE BEEN ANY EASIER OR MORE PLEASANT. SHE WAS AS HELPFUL AND KNOWLEDGEABLE AS NEEDED. THE WHOLE EXPERIENCE WAS QUITE EASY AND PLEASANT. HIGHLY RECOMMEND JONI AND PENN TOYOTA
Joni helped me get car with such ease no hassle Kevin helped me with getting my car service no problem or hidden fees such a nice place to get your car from. You can always depend on Joni to get an excellent deal at Penn Toyota
LUIS IS VERY KNOWLEDGEABLE AND A PLEASURE TO WORK WITH. GO SEE LUIS AT PENN TOYOTA FOR YOUR NEXT VEHICLE
I’ve been dealing with Laurie for years. She’s the best. Knowledgeable, friendly, and always willing to assist the customer in whatever they need.
Luis morales wonderful salesman explained everything very nicely with a smile. I am very happy with the car I leased I highly recommend penn Toyota and please ask for Luis
Joni and Nick have been a great help on my lease transaction. They are very professional and nice. They helped point out things I wasn’t aware of.
Joni Glantz is wonderful! She knows her stuff. She can tell what you want, and doesn’t waste your time. My family has been repeat customers because we feel she cares about us and understands us. It’s always a pleasure to come to Penn Toyota.
Joni has helped my family get many cars over the years. We always go to Joni bushes always provides the best customer experience. She is knowledgeable and caring. Penn Toyota doesn’t dealer fees and treats you like family. Go see Joni for your next Toyota. You’ll be happy you did.
Joni helped me get my Toyota RAV4 and povided me with excellent customer service. Couldn’t be better. She is helpful, knowledgeable and friendly. Penn Toyota has no dealer fees and is a nice place to do business.
Joni is the best!! From the first that I met her she has been the most helpful and professional car sales person that I ha e ever had to deal with. She went above and beyond to make sure that I got the very best deal on my new Toyota Camry!! I would recommend her to all my friends. Also if you come to the service department ask for Michelle because she will definitely get your car taken care of thoroughly. You can't go wrong with either one of these ladies!!
It's a pleasure dealing with Joni. She helped me get my new 4 Runner. It is the perfect car for me. Penn Toyota goes out of their way to please their customers.
Joni helped us get our Rav4 Adventure and we love it. We always go to Penn Toyota as we trust their service and sales staff and there's no dealer fees. Will go back for our next car to Joni, she's very helpful.
Joni helped me get my Benz’s. She helped me get the best pricing and accessories She was very patient and helpful in assisting me with the car introduction
This was the easiest new car purchase I’ve ever made. There was no drama, no hidden fee’s and the sale was as promised. Thanks Penn and Tom M! I will be back!
I want to praise Lino and Rick for their outstanding service. They are the best!
Christopher Koli from Penn Toyota Gave me a great deal on my new rav 4 and a great trade value for my Audi Thank you so much Chris Koli at Penn Toyota
Joni at Penn Toyota is the best. I’m so happy that my friends told me to come see her. I got the best deal on my Highlander and Joni is professional, knowledgeable and nice. There aren’t any fees at Penn Toyota. If you want an excellent experience, go to Penn Toyota and ask for Joni.
Joni helped me get the perfect Camry SE. I recommend that you go to Penn Toyota and ask for Joni for friendly and knowledgeable customer service. There aren’t any fees at Penn Toyota. Joni is my new Penn Pal and my family and friends will be coming to Joni and I suggest that you do too!
Joni was very helpful in getting my Toyota at Penn Toyota. Penn Toyota is a very good dealer. This is my second car purchase with them.
Joni help me get my Tacoma come and see her for best costumer service and price. Penn Toyota is a great to do business I been coming here since 2004
Chris Chris and Chris Koli Thank you for my new Camry I appreciate all the help you guys gave me !!!
I have known Joni for 25 years. She had helped me buy a few cars. I had a Camry for many years until I gave it to my gardener. What a great car the Camry is and what a great salesperson Joni is! She is knowledgeable and caring. Penn Toyota is a great place to do business. Go there and ask for Joni!
Joni and Sean always take great care of me at Penn Toyota.. I love to deal with them they always treat me good when I come in.. They are the very Best!!!
Joni and Nick always take good care of me over the years They courteous, respectful and kind. They are knowledgeable and helpful
I've been a customer of Penn Toyota for years and it was pleasure to work with Joni Glantz, who provided excellent customer service. She is very nice, efficient, professional, knowledgeable and very friendly. I highly recommend to my friends to go see Joni at Penn Toyota. You will be happy you did. Edward Bazayev
The actual buying experience went fine. Great even. However I have had issues with the car since day 1. This dealer has done nothing to fix it. The departments clearly don't communicate and my favorite was when I drove down there after being told there'd be a shuttle to take me home and there was not. So instead I waited two hours for them to fix the issue because I was told the part had come in just to be told the part hadn't come in. If I do buy a Toyota again it's definitely not this ...
Luis Morales was our sales representative. Luis was an absolute professional, he listened to understand every question or comment. When he responded it was clear you were heard. He is exceptionally knowledgeable of the Toyota features and benefits. Luis presented all purchasing and financing information clearly and thoroughly with no confusion. The Penn dealership provides a computer at his desk that makes the options and pricing easy to follow. Luis was also a true gentleman exhibiting genuine politeness and concern. We also were introduced to Mr Penn who was very supportive and spoke sincerely that he would greatly appreciate having ...
I’m so happy with my new electric car the bZ4x that I got from Joni at Penn Toyota. Thank you Joni for your excellent customer service again. Penn Toyota doesn’t have any fees and they are giving me 3 years of free service. Go there and ask for Joni. She is knowledgeable and helpful.
Everytime I walk in for a service, staff is amazing and I get to get my kids and have great conversations with Joni who helped us to get Toyota highlander. She is such a great support
Joni in sales and Ryan in service are very helpful and knowledgeable. I recommend you coming to Penn Toyota and ask for Joni and Ryan, you will phenomenal customer service. Penn Toyota is a great place to do business there’s no dealer fees and make you feel like family.
I didnt even buy the car and just came on here to say what a pleasant experience I had with Chris K. It was was more like driving my friends car than going for a test drive with a salesman.
Came in looking for a Toyota Camry TRD. Luis was very helpful and walked me through the whole process. I was able to get the car that I wanted. He was very attentive and answered all of my questions. Would 100% recommend.
Service Advisor Ryan Beharry provided exceptional customer service in the service of 4 R. The Dealership is clean and the well organized. High quality work and timely service. The pricing of service work and parts are affordable and won’t break your bank. I would recommend this Dealership and this Service Advisor Ryan Beharry for your Toyota Service needs.
Joni helped us get our Highlander and we appreciated that she was patient and knowledgeable. Penn Toyota is excellent. No dealer fees. I recommend that you go to Penn Toyota and ask for Joni.
Joni at Penn Toyota provides the best customer service which is why my family and I always get our cars from Joni at Penn Toyota. I recommend you go see Joni for knowledgeable and professional service. You'll be happy you did. Penn Toyota always gives the best price and doesn't have dealer fees.
I am very happy with the service that I received from Joni Glantz at Penn Toyota. Joni is helpful, knowledgeable and professional. I recommend that you come to Penn Toyota. They have no dealer fees and the best prices. Ask for Joni. You will receive the best customer service.
If you go to Penn Toyota ask for Chris Koli. He is professional, knowledgeable and courteous. The whole experience was seamless and enjoyable. I highly recommend him!
Great service from the sales team! Chris Koli was professional and helpful. Great experience overall!
I recently purchased a used vehicle from Penn Toyota. My salesperson, Jacob, exhibited not only a pleasant, modest demeanor, but brings with him an outstanding knowledge about car mechanics that provided me with confidence that I was purchasing a sound, safe (and beautiful) pre-owned car. Jacob’s interest in the client’s satisfaction was evident in his responsive follow-up and eagerness to provide requested information. The fact that I rarely write reviews is a testament to the high quality of his work, which became apparent in a very short time. Without hesitation, I would recommend Jacob to my friends and ...
I have been using Joni Glantz and Penn Toyota since 2014. I have leased 5 cars and have had no issues. The financing is easy. The service dept is very accommodating. The best part is Joni she is great at explaining all the features of the vehicle. She does not pressure you and really takes her time to get you a vehicle you want at the price you need. I definitely recommend Joni Glantz and Penn Toyota.
We recently purchased a Toyota Tacoma from Penn Toyota. We had an unexpected unique experience dealing with Sam our salesperson and Nick too. Very professional and fast during the process. They kept us updated with emails and text messages as we waited for the truck to arrive. I would say first honest dealership we have had, no RIP-OFFS or extra charges. Thanks Sam, Eric and Nick for everything 😊
Even when we moved to Upstate New York, we still drive down at least 2.5 hours to Penn Toyota because of Joni. We have been getting our cars in Penn Toyota for the past 15 years or si. We bought our last 4 cars through Joni. Joni has been providing us superb service. She is so helpful, reliable and thorough; she makes picking a new car easier, much faster and a pleasant experience.
i always come to penn toyota for their great service today I saw a service advisor named shirley was so pleasant and kind with a beautiful smile. I would recommend penn toyota for sales and service love it.
Joni at Penn Toyota helped me get my Sienna. Go see her for your next car. Joni and Penn are professional and knowledgeable. Thank you Penn Toyota and Joni.
Just purchased a 2023 Camry from Penn . The entire experience was a pleasure. Luis Morales is the best! Luis made the whole process seamless and his customer service skills are beyond reproach. Thank you Luis!
I am more than satisfied with all of the service received beginning with the gentleman when I first arrived. And Shirley was so professional and helpful. Thanks again.
I love my Rav4 that I got from Joni at Penn Toyota. It has 196,716 miles now! Go see Joni at Penn Toyota for your next car. She will take great care of you. I came for Service today and everyone at Penn Toyota is very helpful and nice.
Luis Morales is a real mensch! Came in from Brooklyn to get a car-- he picked me up at the station (offered before I could even ask!), helped me with all the insurance and DMV stuff, and made sure I understood how to use the hands-free system. My Corolla Hybrid is a wonderful car- everyone at Penn is friendly and non-slimy. Would definitely go back and I've already recommended to friends.
I had a fantastic experience leasing my 3ed vehicle from Penn Toyota. Joni is great to work with, I have known her for 9 years. Joni made my car leasing a worry-free experience. I also feel that I got exceptional value and was offered a high level of customer service.
Could not test drive truck on highway. There was confusion on whether the truck was CPO. Salesperson was pushy/aggressive.
Every used car on the lot had extensive damage and when walking onto the lot no one came to greet my party and assist.
I haven’t had to shop for a vehicle in over a decade and cars have changed a lot since then. Everyone involved in my sale made it seamless and I’m honored to now be a Penn Pal. Tom answered every question and was aces from start to finish. Tommy explained the inside of the car to me and was so helpful and Sean assisted me with warranties.
Met Luis morales and penn Toyota gave me an incredible price on my new Highlander go see Luis morales and def go to Pennie’s Toyota for your next purchase
Eric is amazing he helped me to buy a brand new 2023 TOYOTA RAV4 XLE he was honest and reliable anyone looking to buy a Toyota should definitely buy from Penn Toyota
Luis Morales walked me through a seamless purchase experience. He went above and beyond to make sure I was not only in the vehicle I wanted but made the entire process feel like I was dealing with family. He was timely, professional, impressively knowledgeable and above all kind and warm. I will be recommending Luis and the entire staff to anyone needing a vehicle in the future.
I went to Penn Toyota with high hopes from the feedback I got from friends. Luis welcomed me and we went though the inventory and got the RAV4 I was looking for. The team there is friendly and helpful. There is no change of deal that happens in other dealerships. In general I got this feeling that I am in good hands. We sealed the deal in two hours and I left with an excellent car. Luis called two weeks later to make sure that everything is working well. I highly recommend this dealership.
I bought my first Toyota for my business (Toyota Tundra SR5)from this dealership over 10 years ago. Back then I met Joni and had a very good buying experience, no pressure, good financing options and of course great car. Six years later I brought my best frend and he end up buying Toyota 4 Runner TRD for his business.. again very good ,flawless experience. And finally last week i decided to change my Tundra for the newest model 2022 Tundra limited . Called Joni ,made appointment next day and you know the rest 🙂 Very good dealer with beautiful showroom and good car selection, ...
A friend of mine recommended Penn Toyota when she heard I was looking for a car. I’m thrilled that I went down and spoke with them. I worked with Luis Morales who with the help of Chris Mignano and Chris Penn - the owner - and they were able to put together a deal that worked for me and find me a vehicle that can’t even be ordered right now. Even though car buying is much more challenging (and expensive) at the moment due to supply chain backups, I was treated fairly and honestly and felt that I ...
This was the best car buying experience I ever had. Luis was so helpful and trustworthy. I couldn't have asked for a better experience.
I had a great experience today during my scheduled maintenance with advisor Ryan B. He was very professional and helpful. Thank you!
Penn Toyota is a car dealership which I consider to be a “gem.” It has a beautiful showroom and service department. It is located on Northern Blvd in Greenvale, Long Island. The staff is incredibly professional and happy to answer any questions. Bob Penn and Chris Penn make you feel as if you are part of a family rather than just a customer. Chris Mignano is very knowledgeable and patient. He will do his best to find you the vehicle you want at a very fair price. Simply said, Chris is not only a great sales manager but an exceptional ...
Luis Morales should be the standard of the industry! His quality attention & outstanding knowledge along with his thoughtful professionalism created a trust & confidence. I am extraordinarily grateful for all of his guidance regarding the different vehicles & option of purchasing vs leasing. With great detail explaining all of what was needed, he led me to the right vehicle, the Highlander XLE which is truly a smooth wonderful ride & so aesthetically sharp! I highly recommend Luis Morales & the dealership Penn Toyota. From the Controller Randi Rickman, to the General Sales Manager Chris Mignano, I was treated with ...
Joni was very helpful in selecting my Rav4. She explained everything to me. She kept me in the loop on when my vehicle will be ready. I am very happy with my new Rav4.
My husband and I had aa great experience at Penn Toyota. Luis was very helpful. He did an exceptional job explaining the details about the vehicle and pricing. All the staff were pleasant and knowledgeable. I would recommend purchasing a vehicle from them.
After several horrible experience from other dealers, finally had a great experience buying a car from this dealer. Robert Baierwalter, our sales representative walked us through the whole buying process and everything was a breeze. He kept us updated and got the extra mile effort from this guy assisting us with all the nitty gritty stuff of buying our car. Very transparent and easy to do business with.
Luis Morales did an exceptional job going over the price and vehicle with us and was so helpful from the minute we walked into the showroom floor , would definitely refer him to family and friends looking for a vehicle
Super helpful, nice, and easy to make deals. Had a great experience at penn Toyota.
I walked into Penn Toyota after a bad experience at Millennium Toyota. I was looking for a Rav 4 . I loved the color lunar rock from the moment I saw it. At Millennium they had a 2021, .no extra perks to it I but left a 500 deposit. I went home and told my family. They said I was out of my mind. The financial lady was charging me 6% interest with a credit score of 808. She said the car only comes with a one year warranty and said I should purchase an additional 6 years for the warranty. What do I know, this is ...
I recently had the pleasure of working with Joni Glantz, Nick Volonakis, and Penn Toyota to purchase my 2015 Avalon Hybrid. The experience was excellent from start to finish. Ms. Glantz was very professional and proactive in advising me about the vehicle and moving step-by-step through the sales process. I was kept well informed about the progress of prepping the vehicle and Mr. Volonakis finishing the paperwork, and Joni made sure that everything was completed to my satisfaction so that I could leave with car the same day. I was given a very fair trade-in value for my old vehicle to ...
Had a great experience at Penn. I particularly want to thank Michael McGuire, my salesman, for his help. He is courteous, pleasant, patient and knowledgeable --a great combination of traits for anyone in his profession. Eric, the manager, and Sean, the financial advisor have also been definite assets to my leasing experience. All are highly recommended.
Andi Vojth was a great help along the way throughout the whole buying process. Penn Toyota delivered everything that promised to me. I couldn’t be any happier with my new RAV4 that I just picked up this morning.
This is truly one of the best dealerships, bar none, I've worked with to lease a car from. Joni Glantz was an excellent salesperson. Professional, friendly, polite, and went out of her way, especially towards the end, to follow up and be extra helpful. There was a slight glitch on their computer system at the beginning, where it wasn't accurately displaying my family's prior history of service at the dealership (my father, who had referred me, bought his vehicle there in 2019 and services it at Penn regularly). This led to a bit of awkwardness at the beginning, ...
Very thorough with showing me how everything works with the car. Very accommodating. No pressure. Very respectful
Ryan was incredibly helpful when I brought my Camry in .He kept me informed and updated me everyday of the progress. . I will always use Penn for all my Toyota needs because of the way he treated me.
Went to penn Toyota and found a beautiful Venda Luis morales and chris m did a fantastic job in meeting my price requirements. Please go see Luis and chris m at penn for your next vehicle
This is my 3rd car with Penn Toyota and it won’t be my last! Christopher Koli and Chris M gave amazing customer service along with the rest of the penn Toyota staff. I’m never ever disappointed they make it so easy and fast. When I went to go pick up my car it had a huge bow on it like in a movie. They always go above and beyond the great customer service treatment doesn’t end after you leave with your car I always get a call checking in and feel comfortable calling whenever I need. If ...
Highly recommend Penn Toyota. Luis Morales was fantastic !! His professionalism went above and beyond. He was pleasant and extremely patient explaining everything on the the vehicle. The whole process was smooth and I walked out with a car in a couple of hours. Skip the other places since it does not appear that some of their sales people care about your business or you returning as a repeat customer ,….so why should you bother? The pandemic will pass but your business should go where you want…,go straight to Penn Toyota and ask for Luis. Shout out to Nick the ...
Luis Morales was a wonderful salesman. He is extremely knowledgeable about all of the car’s features, and he spent a lot if time explaining and demonstrating everything. We strongly recommend him.
Luis Morales is a great great guy and really help us. He stay with us from the beginning until the end. We just be looking around but because of his excellent servvice before the end of the we sign the contract and got the car. We are definitely coming back and going to recommend him with our friends and family. You got a Gem there ( Luis). Thank you so much Luis
Joni Glantz has been my sales rep for my past three Toyotas. In every case, I could count on her knowledge, honesty, and follow-through.
Just Recently Purchased My Toyota Sequoia from Joni Glantz Excellent price and Very Knowledgeable. Go to Joni for your Car Shopping Needs
I was very pleased with Joni and Sean who were gracious and most helpful at penn Toyita I was looking for a car fir my daughter in law and she got what she really wanted Service from showing the car and getting her a great deal Joni and Sean thankyo CEO Shaesta consultants S hunayun Ceo Shaedtlll
Unprofessional. Terrible customer service. Extremely rude and uncourteous dealership. Absolute disaster of a service department. If you want to have your time wasted, money extorted, and given the run around for weeks - this is the place for you. Penn Toyota Service kept my car for TWO WEEKS with no loaner, and not a single phone call to update me on the status of my vehicle. I brought my vehicle in for warranty work and they tried every which way possible to turn me away, and avoid doing the work. They went so far as making me a $900 bill just ...
Got a secretary that insisted on in person (pressure) visit. I live in Alabama so that cannot happen. So they never replied. Probably never had the vehicle. Went online and plenty of negative responses
Great guy and great staff they really made me feel like I was family with being very transparent. The last dealership tried to take advantage of me but Luis was up front and told me everything I need to know.