Parts counter person was very helpful no problem they have nice used cars
My 2010 prius was making an unbelievably loud metallic noise. Turned out it was the shield on the catalytic converter. As this is an integral part of the converter and cannot be replaced without replacing the converter, it is being covered (rightly so I might add) under the emissions warranty. Rohan, in service, couldn't have been nicer or more helpful. I am awaiting the part and will report back when repair is complete. Kudos to both Penn and Toyota for sticking by their product. This is my second prius and won't be my last.
This is the most honest, friendly dealership that I have ever dealt with (and I have known most of the Toyota and Honda dealers in this area). Direct, no games. I bought one car there, and had the warrantee service.
The intire staff is always professional and friendly. I always get my service appointments when I need them. I’m always kept informed informed and the service is pretty quick.
The service procedure is very comfortable. From reception to completion. The repairs were done quickly and my vehicle was back on the road. Good work.
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